Nestled in a quiet and secluded location, our property offers a peaceful escape from the noise of the city—perfect for rest and relaxation. Please note that nearby grocery stores and restaurants are a short distance away.

Rooms located on the second floor are accessible via stairs only. For guests with mobility concerns, we highly recommend booking our Premier Rooms on the ground floor for a more comfortable stay.

Credit Card Verification Requirement

To ensure the security of your reservation and prevent unauthorized use of credit cards, guests with bookings made through our official website are required to present the same physical credit/debit card used during the booking upon check-in.

Please note the following requirements:

 

• The physical card presented must match the card used to make the reservation.

• The name on the card must match the name on the valid government-issued ID presented at check-in.

• If a company-issued card was used, the guest must also present a valid company ID.

 

If the person who made the booking is not the one checking in, the guest must present the following upon arrival:

 

• A signed Letter of Authorization (LOA) from the cardholder.

• The LOA must indicate the last four (4) digits of the card used and the name of the cardholder.

• A copy of the cardholder's valid government-issued ID.

 

Failure to provide the required documents may result in delays during check-in or the inability to honor the reservation until the necessary verification is completed.

 

Check-in and Check-out

Check-in time: 2:00 PM
Check-out time: 12:00 NN

Early check-in is subject to availability. Arrivals before 12:00 NN require booking the previous night.
Late check-out is also subject to availability and may incur additional charges.

 

Identification Requirements

A valid government-issued ID matching the booking name must be presented upon check-in.

If the reservation isunder a different name, guests must provide:

• A signed authorization letter
• A copy of the booker’s valid ID.
• All guests are required to present valid identification.

 

Payment and Incidental Deposit

A refundable cash deposit of ₱1,500 is required upon check-in. This is subject to room inspection upon check-out.
Cash only is accepted for the deposit.

 

Booking, Cancellation, and Rebooking

• Cancellations must be received by the Hotel Reservations Office via email or phone/text at least 15 days prior to arrival to avoid charges.
• Cancellations made 7 to 14 days prior to arrival will incur a cancellation fee equivalent to one (1) night's stay.
• Cancellations made less than 7 days prior to arrival are not eligible for a refund but may be rebooked (subject to the Rebooking Policy).
• Cancellations due to unforeseen medical emergencies, natural disasters, or force majeure may be considered for special refund or rebooking upon submission of valid documentation, subject to management approval.

Rebooking Guidelines:

• Rebooking is free of charge if requested at least 5 days prior to arrival, subject to availability and rate difference.
• Rebooking requests made 2 days prior or less are no longer allowed.
• Rebooked reservations are valid for 3 months from the original date and are subject to current season or published rates, whichever is higher.
• Rebooking may also be subject to blackout dates, particularly during peak seasons and holidays.

 

No-Show and Early Departure

• Guests who do not show up on the day of arrival without prior notice will be charged for the entire duration of the stay.
• No-show bookings are non-refundable and non-rebookable.
• Guests who shorten their stay upon or after check-in will be charged a minimum of one (1) night room and tax, with remaining nights subject to the discretion of the management.
• No refund will be issued for dissatisfaction with service if no complaint is raised during the stay and no resolution was requested from the front desk.

 

Refunds

• Full Refund: For cancellations made 15 days or more before arrival, less applicable transaction fees.
  Partial Refund: Cancellations made 7 to 14 days before arrival will incur a cancellation fee equivalent to one (1) night's stay. The remaining balance will be refunded, less applicable fees.
  No Refund: Cancellations less than 7 days prior, no-shows, early departures, or non-validated complaints.
  Overbooking: In rare cases of overbooking, guests will be offered a full refund or rebooking based on availability.
  
  Double Payment: Any duplicate payments will be fully refunded upon verification.
  Processing Timeline: Approved refunds will be issued to the original payment method within 15–30 business days.

 

Guest Policies

Room rates are based on two adults.
Children aged 10 and above are considered adults.
Up to two children under 10 may stay free in select room types without extra bedding.
Smoking and pets are strictly prohibited. Violations will incur a ₱10,000 cleaning fee.
Only registered guests are allowed inside rooms. Visitors may meet guests in designated public areas.

 

Food and Room Use

Outside food is generally not allowed, except for:

• Special dietary requirements
• When the restaurant is closed

Food must be properly stored and consumed inside the room.
Greasy or strong-smelling food (such as lechon or durian) is not allowed.
Cooking inside rooms is strictly prohibited.

 

Property Guidelines

Drones are not allowed.
Photoshoots require prior approval or a reserved package.
Guests are responsible for any damages, missing items, or stained linens.

Prohibited items and activities include:

• Firearms
• ​​​​​​​Flammable materials
• Speakers and videoke
• Parties inside rooms

Violations may result in eviction without refund.